How Golden Tiger Protects Your Data

What We Collect and Why

When you register at Golden Tiger, we ask for your full name, date of birth, email address, phone number and residential address. This is standard for any Canadian online casino account and lets us confirm you meet the 19+ minimum age requirement in your province. We do not accept accounts from anyone under 19.

Beyond the basics, we collect information tied to specific account activity:

• Identity verification documents (government ID, proof of address) requested before your first withdrawal or when required by our fraud checks
• Payment details linked to the method you choose, including Interac e-Transfer email addresses, card numbers (tokenised, never stored in full), or crypto wallet addresses for Bitcoin, Ethereum and Tether
• Device and browser information, including IP address, used to detect logins from unusual locations
• Gameplay history: bets placed, games played, session length and deposit or withdrawal timestamps
• Support interactions, including chat transcripts and emails, kept to resolve disputes and improve service quality

Why Verification Matters for Payments

Identity checks are not a formality. They protect your CAD balance from being accessed by someone else and stop withdrawals from being redirected to the wrong Interac account or wallet address. A withdrawal to Interac e-Transfer, a card refund, or a crypto payout can only be released once we have matched your verified identity to the payment method on file. This is why we may ask for a selfie holding your ID, a recent utility bill, or a screenshot confirming ownership of a crypto wallet.

How We Secure Your Information

Account data and payment details are encrypted in transit using industry-standard TLS protocols. Card numbers are tokenised at the point of entry so our systems never store your full card number. Access to player records is restricted to staff who need it for verification, payments or support, and all access is logged.

• Two-factor login options to reduce account takeover risk
• Automated monitoring for unusual deposit or withdrawal patterns
• Session timeouts on shared or public devices
• Regular internal reviews of who can access sensitive player data

How Long We Keep Your Data

We retain account and transaction records for as long as your account is active, and for a further period afterward to meet standard anti-fraud and financial recordkeeping practice. If you close your account, we do not delete transaction history immediately, since it may be needed to resolve a dispute or a delayed chargeback. Marketing emails stop as soon as you unsubscribe or ask us to stop contacting you.

Your Rights as a Player

You can ask us at any time to:

• See a copy of the personal data we hold about your account
• Correct inaccurate details such as a misspelled name or outdated address
• Close your account and request deletion of data we are not legally required to retain
• Withdraw consent for marketing emails or SMS messages
• Ask how a specific decision about your account, such as a verification hold, was reached

Requests can be sent through live chat or email support, available 24/7 in English. We aim to respond within a reasonable timeframe and will let you know if we need additional information to confirm your identity before actioning a request, since we will never hand over account data to someone impersonating a player.

Cookies and Site Analytics

Golden Tiger uses cookies to keep you logged in, remember your language and currency preference, and understand which pages and promotions get used. You can disable non-essential cookies through your browser settings, though this may affect features like saved login sessions.

Third Parties and Data Sharing

We share the minimum data necessary with payment processors to complete Interac e-Transfer, card and crypto transactions, and with identity verification providers to confirm age and address. We do not sell player data to advertisers. Any operating company details, registration information or data-go16k6 contact are published in the site footer; please confirm those specifics there.

Responsible Gambling and Support Resources

Data privacy sits alongside our commitment to responsible play. If gambling stops feeling like entertainment, ConnexOntario offers free, confidential support at 1-866-531-2600 or https://www.connexontario.ca/, available to callers across Canada. Golden Tiger accounts are restricted to players 19 years of age and older.

For related details, see our Terms and Conditions, how Payments are processed in CAD, our Responsible Gaming page, or create an account to get started.